New Patients
Your first visit should feel clear, calm, and supported.
If you're new to acupuncture (or it's been a while), this page walks you through what to expect and how to get the most out of your care at Equinox Acupuncture & Herbs.
A journey of a thousand miles begins with a single step
~ Lao Tzu
What to expect at your first appointment
Your first visit is about listening, understanding your goals, and building a plan that fits your body and your life. We will do a thorough intake including your health history, your current conditions and goals, then treatment tailored to your specific needs. We will have plenty of time for questions and helping you understand how acupuncture works so you can have a gentle and relaxing experience.
What is an acupuncture treatment like?
Most people describe acupuncture as generally pain-free and deeply relaxing. Time on the table is typically between 30 and 60 minutes, depending on your needs and preferences. Rooms are private, tables are heated and we have soothing music to enhance your experience. You can also bring your own device with headphones to customize your experience.
How to prepare
- Eat a light meal beforehand (avoid arriving very hungry).
- If possible, wear comfortable clothing (we can work around what you're wearing).
- Plan a little buffer time so you're not rushing.
- Want to bring a friend or family member? No problem.
- Bring your questions—seriously. Write them down.
Appointments and cancellation policies
Right now, appointments are made by phone or email. If you prefer, you can also send a request through the Appointments page and we'll follow up. If you have insurance we will verify coverage for you.
We have a 24 hr cancellation policy except in cases of emergency.
What happens next
- You reach out: Request an appointment and share what you're hoping to address.
- We confirm: You'll receive a reply with next steps and scheduling options.
- You arrive: We'll take the time to understand your full picture and begin care.
Ready when you are
If you're not sure where to start, that's okay. Reach out and we'll help you find the right next step.